Returns: We accept returns within 14 days of delivery. To be eligible, items must be:
- Unused and in original condition
- With original tags and packaging
How to Return:
- Email tera.team@outlook.com with your order number and reason
- Ship the item to the address provided in our return email
Refunds:
- Once we receive and inspect the item, we will notify you
- Approved refunds will be processed to the original payment method within 5–10 business days
Exchanges: We currently do not offer direct exchanges. You may return the item and place a new order.